TERMS AND CONDITIONS
 
TheGLoss.ch and Grandism.com are operated and owned by The Gloss Patrick Peritz Hardstrasse 312, CH-8005 Zurich, Switzerland
 
In the following the Terms and Conditions are stated when you use TheGloss.ch and Grandism.com store.
 
ORDERS & AVAILABILTIY
TheGloss and Grandism (in the following: TheGloss.ch and Grandism.com) only accepts orders made through the website’s order system. Although TheGloss.ch and Grandism.com will use all reasonable endeavours to ensure that the goods displayed on the website are available. TheGloss.ch and Grandism.com cannot guarantee availability. When the order is received and the ordered goods are available, you will be sent a confirmation email.
 
SHIPPING & DELIVERY TIME
All products are shipped insured worldwide via Swiss postal service. TheGloss.ch and Grandism.com will process every order within three business days upon receipt of your payment. Shipping times depend on the country of destination. TheGloss.ch and Grandism.com cannot guarantee specific delivery times.
 
For shipping costs please see the web-site of SWISS POST:
 
Prices shipping - SWISS POST
 
 
PRICING
Prices are in chf (swiss francs) and vat (8%) inclusive. You can change the price in EUR, GBP, US$ or Yen. If the delivery address is outside of switzerland, vat will be deducted. Prices are subject to change at any time without notice. If you're outside of switzerland the prices of our products do not incl. duties, VAT and taxes or custom fees of your county.
 
DISCLAIMER
TheGloss.ch and Grandism.com disclaims any liability for any losses or damages, as far as this is allowed by the laws of Switzerland. If loss or damage by the forwarder, the customer receives a payback of the exact amount re-founded by the forwarder. If other than Swiss laws are applicable, TheGloss.ch's and Grandism.com's landiability for negligence shall be limited to the total value of the transaction.
 
INTELLECTUAL PROPERTY RIGHTS
TheGloss.ch and Grandism.com is the owner of designs and content of this website. They are protected by copyright and other intellectual property rights. No part of this site may be copied, reproduced, modified, distributed, displayed, posted, or transmitted without permission. All trademarks, product names, company names or logos featured on this website are the property of their respective owners.
 
RETURNS
All sales are final. Items will have been quality checked prior to shipping. TheGloss.ch and Grandism.com will exchange or refund ordered goods only if damaged or defected through transportation. All items need to be returned to TheGloss.ch and Grandism.com with proof of purchase within 7 days upon receipt. TheGloss.ch and Grandism.com does not accept responsibility for loss or damage of returned goods during return transit. TheGloss.ch and Grandism.com strongly recommends the usage of a traceable system for the return of any item. These terms and conditions do not affect your statutory rights as a consumer.
 
EXCHANGE
You have 100% conversion rights within 7 days. The conversion duration can take up to 20 days after receiving your returned goods. We only accept goods returned in the original packaging of the manufacturer/label. Use a parcel to make sure the original packaging and goods are not damaged. Check that the return postage is sufficient. If the return postage is not enough we will be subtract the cost from the amount that should be refunded.
 
PRIVACY POLICY
All the information provided to TheGloss.ch and Grandism.com including email addresses, delivery addresses and credit card details are strictly private and confidential. TheGloss.ch and Grandism.com uses a secure socket layer (ssl) protocol to protect your information against any leakage or misuse. In the unfortunate event that your information has been leaked or misused, TheGloss.ch and Grandism.com cannot be held liable for any losses incurred to you.
 
RIGHTS TO ALTER TERMS AND CONDITIONS
TheGloss.ch and Grandism.com reserves the right to change the terms and conditions without notice.
 
JURISDICTION
This agreement will be governed, and constructed according, the laws of Switzerland (including its conflict of laws rules). By using the website TheGloss.ch and Grandism.com you agree to submit to the exclusive jurisdiction of the courts of Zurich, Switzerland.
 
To ensure the best rates possible, we charge for the actual weight of the shipment. Use the shipping calculator button in the shopping basket to get a shipping quote.
 
All parcels are shipped by Swiss Post International. You can choose between priority or economy shipping.
 
Find out the approximate delivery time to your country on the website.
 
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